1. Appointment Policies
Booking and Cancellations
At Radiance Beauty Salon, we value your time and understand that schedules can change. We request that cancellations be made at least 24 hours in advance to avoid a cancellation fee of 50% of the scheduled service. No-shows will be charged the full service amount.
Late Arrivals
We strive to provide all clients with on-time service. If you arrive late, your service may be shortened to accommodate other scheduled appointments. Full service fees will still apply.
2. Payment Policies
We accept cash, all major credit cards, and digital payment methods. Gift certificates are available for purchase and are non-refundable but are transferable. Payment is expected at the time services are rendered.
Pricing
Service prices may vary based on hair length, thickness, and condition. Any additional services requested during your appointment may incur additional charges.
3. Service Guarantees
Your satisfaction is our priority. If you are not completely satisfied with your service, please let us know within 7 days, and we will make the necessary adjustments at no additional cost.
4. Health & Safety
COVID-19 Protocols
We follow all local health department guidelines regarding COVID-19. We may require masks, temperature checks, and health questionnaires as required by law.
Allergies and Medical Conditions
Please inform us of any allergies, medical conditions, or medications that could affect your treatment. This information helps us provide safe and effective services.
5. Privacy Policy
Collection of Information
We collect personal information for appointment scheduling, service customization, and marketing communications. This information is never sold or shared with third parties without your consent.
Marketing Communications
By providing your contact information, you consent to receive marketing communications from Radiance Beauty Salon. You may opt out at any time.
6. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted in the salon and on our website. Your continued use of our services constitutes acceptance of these terms.